Retail Sales Associate
About The Position
EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for Value Loan & Jewelry in Hollywood, Florida. This role offers a career path in a fast-paced retail environment, beginning with a five-week paid training program. After completing training, employees receive a $0.50-per-hour raise and promotion to Pawnbroker. Further opportunities include the Pawnbroker Certification Program, which offers an additional $1 per hour, advancement to Lead Pawnbroker (Shift Leader), and a path to Assistant Manager that includes six months of training. The position involves daily customer interaction and helping customers reach mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. Team members are expected to create a friendly, courteous, and respectful customer experience. Pay is based on experience, with a stated range of $15.00 to $16.00 per hour, and the role offers monthly bonus potential based on store and individual performance.
Requirements
- High school diploma or GED.
- Customer service, cashier, or retail experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask.
- Self-motivation, a positive and outgoing personality, and a strong work ethic.
- Ability to pass a criminal background check and drug test after a conditional offer.
- Adhere to all company policies, procedures, and regulations.
Nice To Haves
- Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
- Sales background.
- Bilingual ability.
Responsibilities
- Greet customers and interact with them in person and by phone.
- Provide excellent, friendly, courteous, and respectful customer service.
- Process sales, loans, and extensions.
- Perform store opening and closing duties.
- Help customers reach mutually satisfying agreements regarding pawn items.
Benefits
- Free employee-only medical insurance when selecting the BlueCross BlueShield EPO Plan.
- Competitive wages.
- Monthly uncapped bonus potential based on store and individual performance.
- 401(k) with company match.
- Generous paid time off.
- Holiday pay.
- Store discount.
- Five-week paid training program.
- Career development and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
