Retail Sales Associate
About The Position
My Wireless, an AT&T Authorized National Retailer, is hiring driven, dynamic, and coachable Retail Sales Associates to help customers find technology solutions from AT&T products and services. Associates engage with customers, explain available products and services, and guide them through the buying process in an energetic retail environment. Team members who learn and succeed may qualify for new opportunities and financial rewards. The role includes meeting individual performance goals and AT&T standards, providing outstanding customer service, developing sales skills, maintaining a clean and welcoming store, collaborating with the team, and participating in marketing activities. My Wireless provides ongoing paid training and career-growth opportunities. Employees may also perform other related duties as needed to meet organizational needs.
Requirements
- Experience in retail or a customer-facing sales environment.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Highly effective communication and interpersonal skills.
- At least 18 years of age and legally able to be employed in the United States.
- High school diploma or equivalent.
- Ability to meet the physical demands of the position, with or without reasonable accommodation, including prolonged standing and walking, occasionally lifting and moving objects up to 10 pounds, reaching, climbing and balancing on ladders, stooping, kneeling, crouching, handling display materials and merchandise, and working with small mobile-phone parts and a computer screen.
Nice To Haves
- Bilingual skills (may not be required depending on location).
- Experience prospecting through outbound calls.
Responsibilities
- Meet and exceed personal performance goals and AT&T standards of performance.
- Help customers make buying decisions by delivering outstanding customer service.
- Learn and develop skills through training to become a top-performing Retail Sales Associate and prepare for potential management opportunities.
- Maintain a fun, clean, and exciting work environment for customers and team members.
- Work as a team member to exceed individual and team goals.
- Participate in marketing activities designed to maximize daily selling opportunities.
- Engage with customers, educate them about available AT&T products and services, and guide them through the buying process.
Benefits
- Base pay with commission and bonus opportunities.
- Ongoing paid training.
- Career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical, dental, and vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee Assistance Program.
- Discounts on devices and AT&T service plans.
- Welcome kit with AT&T work shirts and personal protective equipment.
- Sales contests and incentives for hitting key AT&T initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
