Retail Sales Associate

Verizon•Webster, NY

12d•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to support sales and customer success. You will use your interest in technology and customer service to help customers find products and services that meet their needs, present recommendations, and complete sales. The role also includes ongoing training and development in merchandising and inventory operations, as well as opportunities to contact interested Verizon customers and participate in Verizon-sponsored off-site community events. The position is onsite at a defined work location and is scheduled for 40 hours per week. The role is commission-based, with compensation varying by geography, hours worked, and performance. The posting gives a general base-pay range of $16.00 to $21.00 per hour, plus commissions, and states that the starting base pay rate for the listed New York location(s) is $16.59 per hour. Verizon describes this role as an opportunity to develop sales skills and grow a career through new-hire training, ongoing learning, and employee benefits. Employees must be willing to work evenings, weekends, and holidays, and may have the opportunity to pick up additional shifts during busy periods.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by applying technology knowledge and customer service skills.
Identify customer needs by building connections and asking questions.
Present product insights and solution recommendations to provide complete sales solutions.
Close sales using communication skills to meet customer needs with technology solutions.
Develop skills through ongoing training and work in merchandising and inventory operations.
Contact current Verizon customers interested in products and services through outbound calls and text messages.
Engage with the community at off-site Verizon-sponsored events to develop a customer base.

Benefits

Medical, dental, and vision coverage.
401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs that have awarded top performers with travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability benefits.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year.
Up to six personal days per year.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
New hires receive up to 15 vacation days per year, increasing with additional service.