Retail Sales Associate

My Wireless • Laveen, AZ

7d

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps provide customers with a strong customer experience and technology solutions using AT&T products and services. The role involves engaging customers, educating them about available products and services, and guiding them through the buying process. Associates work in an energetic retail environment with customers and colleagues, and may become eligible for new opportunities and financial rewards as they learn and succeed.

The position includes ongoing paid training and development intended to build sales skills and prepare team members for potential management opportunities. My Wireless operates more than 240 locations throughout the United States and Puerto Rico. The job description is not all-inclusive, and employees may perform other related duties as needed to meet the organization’s ongoing needs.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Highly effective communication and interpersonal skills.
• Must be at least 18 years old.
• Must be legally able to work in the United States.
• High school diploma or equivalent.
• Ability to meet the position’s physical demands, with or without reasonable accommodation, including standing and walking for prolonged periods; occasionally lifting and moving objects up to 10 pounds; reaching; climbing and balancing on ladders; stooping, kneeling, crouching, and handling display materials and merchandise; working with small mobile-phone parts; and viewing a computer screen for prolonged periods.

Nice To Haves

• Bilingual ability; whether this is required may depend on the location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by delivering outstanding customer service.
• Train and develop skills to become a top-performing Retail Sales Associate and pursue opportunities on the management team.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work as a team member to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.
• Engage customers, explain available AT&T products and services, and guide them through the buying process.

Benefits

• Strong base pay and a commission and bonus schedule.
• Uncapped commission program when meeting or exceeding sales goals.
• Ongoing paid training.
• Career paths and growth potential.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for hitting key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED