Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, deliver customer service, and help customers find technology products and solutions that meet their needs. You will build customer connections, ask questions to uncover needs, recommend products and solutions, and close sales. The role also includes ongoing training and development in merchandising and inventory operations, outreach to current Verizon customers by phone and text, and opportunities to represent Verizon at sponsored community events outside the store. The position is onsite at a defined location, with 40 scheduled hours per week. The posted base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance. Employees may be eligible for additional premium pay, such as overtime, shift differential, or holiday pay, depending on the role.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
- Bilingual English and Spanish.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Build connections with customers and ask questions to uncover their needs.
- Recommend products and solutions that provide customers with a complete sales solution.
- Close sales by communicating effectively and offering simple, intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs that have awarded top performers travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave for eligible new parents, with up to 16 weeks of paid time off for the birthing parent when paired with short-term disability.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, and holiday pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
