Retail Sales Associate

US Foods•Bellevue, WA

11d•Onsite

About The Position

The CHEF’STORE Retail Sales Associate helps maintain superior customer service and promote the US Foods strategy, “Great Food, Made Easy,” while exemplifying the company’s Cultural Beliefs. Associates may be assigned to cashiering, stocking, customer courtesy, and other store departments according to customer and business needs. Work may include assisting customers and processing purchases at the front end; working in Meat/Frozen, Produce/Dairy, or Dry Goods/Culinary Equipment & Supply; replenishing and rotating merchandise; and helping with vendor fairs, sales floor resets, and inventory processes. The role is performed in a public retail store. Associates may work in freezers and coolers, with store temperatures ranging from -10 to 85 degrees, and may be exposed to outdoor weather. The position involves frequent customer interaction and extensive standing, walking, lifting, carrying, and handling merchandise. Flexible scheduling is required Monday through Sunday based on business needs, within operating hours of 5:00 a.m. to 7:00 p.m.; holidays and weekends may be required. The position may receive overtime compensation. The starting rate is $20.50 per hour; the stated expected base-rate range is $17.13 to $27 per hour.

Requirements

At least 6–12 months of retail cashier and/or stocking experience.
High school diploma or equivalent work experience.
Ability to work a flexible schedule Monday through Sunday, between 5:00 a.m. and 7:00 p.m., based on business needs; holidays and weekends may be required.
Ability to work in freezers and coolers.
Ability to meet the described physical demands, including continuous standing and walking; frequent lifting and carrying of 51–100 pounds; and occasional lifting and carrying of over 100 pounds.
Basic computer skills, cash-handling experience, and proficiency with general office equipment.
Basic mathematical aptitude, logical thinking, and good common sense.
Ability to multitask, prioritize, work independently or as part of a team, and adapt to assist coworkers.
Ability and desire to deliver fast, easy, efficient, professional customer service.

Nice To Haves

At least one year of retail selling and/or customer service experience is preferred.
Freight-handling experience is a plus.

Responsibilities

Provide customers with an exceptional CHEF’STORE experience and build customer relationships.
Use the skills learned in CHEF’STORE Way training and model the expected service behavior.
Perform sales and cash functions accurately and efficiently in the point-of-sale system, including scanning, weighing, and looking up merchandise.
Report barcode or product-scanning discrepancies to the Front End Lead or Manager of Day.
Transfer products cart-to-cart at checkout and visually inspect products for tampering.
Check receipts and verify cart contents against purchases as customers leave the store.
Perform assigned store-opening and closing functions.
Help customers locate products and inform them about other services available in the store.
Receive inventory shipments and stock and maintain shelves neatly, while checking product rotation and quality.
Report low stock levels to store management and ensure merchandise is properly labeled.
Replenish the sales floor from top stock, bringing down the oldest product first and following FIFO; each out products as needed.
Use reach trucks and pallet jacks to move and stock products.
Use Microsoft Word, Excel, and proprietary software as needed.
Keep products accessible, visually appealing, and available; assist with price changes as directed.
Participate in inventory and cycle-count processes as needed.
Maintain a safe and clean facility, follow safety policies, and notify management of safety issues.
Clean the sales floor, front end, restrooms, parking lot, and store entry area using cleaning equipment as needed.
Gather carts from the parking lot and cart corrals, return them to the designated area, and ensure they are clean and operable.
Perform other duties and responsibilities as assigned or required by Store Management.