Retail Sales Associate, Mall Of Georgia - Full Time

Macy's • Buford, GA

16h • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with products and services, and build trust and loyalty while working toward sales goals. The role includes customer engagement on the sales floor and in fitting rooms, as well as maintaining a clean, organized, inviting, and shoppable store environment.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions. During the day, they welcome customers, build personal relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. Teamwork, continuous improvement, and achieving individual and store results are central to the role.

This is a full-time position. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness, initiative, and ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Comfort using electronic devices.
• Ability to perform the physical requirements of the position, including talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders; stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to meet visual requirements including close vision, color vision, depth perception, and focus adjustment.
• Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Engage customers with a warm welcome and personalized conversations to understand their needs and build lasting relationships.
• Recommend and sell appropriate products and services, using product knowledge and current information about trends and promotions.
• Work toward daily sales goals and contribute to individual and store results.
• Maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms by recovering areas, updating signs and pricing, and supporting merchandise moves.
• Share the benefits of the Macy’s Loyalty program and provide a thoughtful conclusion to customer interactions.
• Collaborate with colleagues and support one another to serve customers and communities.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

• Competitive pay
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed