Retail Sales Associate

EZCORP • College Station, TX

6d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate, also described as a Retail Customer Service Representative (Pawnbroker), to provide customer service and assist with retail and pawn transactions. The role involves daily customer interaction, helping with sales, and reaching mutually satisfying agreements regarding pawn items such as jewelry, electronics, and musical instruments. Team Members are expected to create a friendly, courteous, and respectful environment in the store.

The position offers a career path beginning with a five-week paid trainee program, followed by promotion to Pawnbroker and a $0.50 hourly raise upon completion. Team Members may pursue Pawnbroker Certification for an additional $1 per hour, advance to Lead Pawnbroker (Shift Manager), and apply for Store Manager in Training, which includes a 12-week training program.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as a member of a team.
• Ability to multitask.
• Self-motivation, a positive and outgoing personality, and a strong work ethic.
• Ability to pass a criminal background check and drug test.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual.

Responsibilities

• Greet and interact with customers in person and by phone.
• Provide excellent, friendly, courteous, and respectful customer service.
• Assist customers with sales and reach mutually satisfying agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform opening and closing store duties.
• Adhere to all company policies, procedures, and regulations.

Benefits

• Free health insurance for Team Members selecting the UnitedHealthcare Choice Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED