Retail Sales Associate - Womens Shoes, Garden State Plaza - Part Time

Macy's•Paramus, NJ

2d•Onsite

About The Position

As a Retail Selling Colleague in the Women’s Shoes department, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, share product and service information, and work toward sales goals through customer engagement and effective selling behaviors. You also help maintain a clean, organized, and inviting sales floor and fitting rooms. The role includes reviewing sales goals, learning about new products, best sellers, trends, and promotions, and engaging customers in friendly, personal conversations. Throughout the day, you recover merchandise and fitting rooms, update signs and pricing, support merchandise moves, explain loyalty program benefits, and help customers complete their purchases. Colleagues support one another and work collaboratively to serve customers and achieve individual and store results. This part-time position typically has 12–24 scheduled hours per week, depending on business needs and colleague availability. Schedules include weekend shifts, and availability is expected for days, evenings, weekends, and holidays. The job involves frequent technology use and physical activities including standing, lifting, moving, reaching, and climbing ladders.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to work toward daily sales goals and acquire customers by opening credit accounts and sharing loyalty benefits.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide warm, personalized customer service and build customer relationships.
Understand customer needs and recommend appropriate products and services.
Work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
Learn about new arrivals, best-selling items, trends, promotions, and sales goals.
Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
Update signs and pricing as needed.
Use register and handheld equipment to process customer transactions.
Collaborate with colleagues to serve customers and achieve individual and store results.
End customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice