Retail Sales Associate

EZCORP • San Antonio, TX

1d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn location at 803 Castroville Rd., San Antonio, Texas 78237. The role offers customer-facing retail work in a fast-paced store environment, with a structured career path and opportunities to develop skills and advance. New hires begin as Trainees in a five-week paid training program and receive a $0.50-per-hour raise and promotion to Pawnbroker after completing it. Employees can pursue a Pawnbroker Certification Program for an additional $1 per hour and may advance to Lead Pawnbroker (Shift Leader) or Assistant Manager, which includes a six-month training program.

The associate helps customers with sales and pawn transactions involving items such as jewelry, electronics, and musical instruments, and fosters a friendly, courteous, and respectful store environment. Pay is based on experience, from $12.50 to $15.00 per hour, with monthly uncapped bonus potential based on store and individual performance.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Self-motivated, positive, outgoing, and able to demonstrate a strong work ethic.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and provide excellent service by interacting with them in person and over the phone.
• Help customers reach mutually satisfying agreements regarding pawn items, including jewelry, electronics, and musical instruments.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Follow company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages based on experience.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program.
• Opportunities for pay increases and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED