Retail Sales Associate

Bob's Carpet and Flooring • New Port Richey, FL

6d • Onsite

About The Position

Bob's Carpet is hiring a Retail Sales Associate for its Lakeland location. The role provides customers with a first-class experience through product knowledge, excellent customer service, and recommendations tailored to each customer's needs. Associates support customers throughout the buying process, including installation, and help maintain the showroom and accurate order processing.

Requirements

• Be detail-oriented and timely.
• Be friendly and outgoing.
• Communicate professionally, verbally and in writing, with individuals and groups.
• Have reliable transportation for home measurement visits.
• Be able to work a 40-hour work week on a varied schedule that includes weekends.
• Have a high school diploma or GED equivalent.
• Be able to lift up to 20 lbs.

Responsibilities

• Build rapport with customers and recommend products and services suited to their needs.
• Provide customer service throughout the buying process, including installation, and address and resolve concerns promptly.
• Visit job sites to take measurements and assess installation needs.
• Enter customer orders and payments accurately and promptly into the computer system.
• Maintain the cleanliness and visual appeal of the showroom.
• Promote and share product knowledge with other sales consultants.
• Complete the paperwork needed to process customer orders in a timely manner.
• Maintain the confidentiality of pricing and internal operations.
• Follow company policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED