Retail Sales Associate

Verizon•Temecula, CA
•$16 - $21•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating retail sales through customer service and technology expertise, understanding customers’ needs, recommending complete solutions, and closing sales. Associates also develop their skills through ongoing training and work across merchandising and inventory operations. The position may include contacting interested Verizon customers by phone or text and participating in Verizon-sponsored community events outside the store. The role offers a starting base pay rate of $18.27 per hour at the location listed in the requisition. The posting also describes a base-pay range of $16.00 to $21.00 per hour, plus individual commissions tied to sales performance. Compensation varies by geography, hours worked, and performance. Scheduled weekly hours are 40. Verizon describes the position as a career-development opportunity, with in-person new-hire experience, training programs, and a learning-focused culture. Employees may be eligible for benefits and incentives including medical, dental, and vision coverage; a matching 401(k); paid time off and holidays; paid parental leave; tuition assistance; product and service discounts; and other employee discounts.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales using technology knowledge and customer service.
  • Learn and uncover customers’ needs by building connections and asking appropriate questions.
  • Present product insights and solution recommendations to provide customers with a complete sales solution.
  • Close sales by communicating effectively and providing simple, intuitive technology solutions.
  • Develop skills through ongoing training and work across merchandising and inventory operations.
  • Potentially contact interested current Verizon customers by phone or text about products and services.
  • Engage with the community outside the store, including at Verizon-sponsored events, to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with matching contributions.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Up to eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and other items.
  • Sales recognition programs and incentives, which have included travel and gifts.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
  • New hires receive up to 15 days of vacation per year, increasing with additional service.
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