Retail Sales Associate

Verizon • Fort Wayne, IN

7d • $16 - $21 • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales, understanding customers’ needs, recommending technology products and solutions, and providing clear, effective customer service. Associates also develop skills in merchandising and inventory operations, and may build their customer base through outbound calls and texts or by attending Verizon-sponsored off-site events. The position offers 40 scheduled hours per week and includes commission-based compensation. Employees may earn additional income by taking extra shifts, especially during busy periods.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn about customers’ needs by making connections and asking appropriate questions.
• Present product insights and solution recommendations that provide customers with a complete sales solution.
• Close sales by communicating effectively and providing straightforward technology solutions.
• Develop skills through ongoing training and work in merchandising and inventory operations.
• Build a customer base through outbound calls and text messages to current Verizon customers interested in Verizon products and services.
• Engage with the community at off-site Verizon-sponsored events to expand a loyal customer base.

Benefits

• Medical, dental, and vision benefits.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
• Up to 15 days of vacation per year for newly hired employees, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED