Retail Sales Associate
About The Position
Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales and delivering customer service by understanding customer needs, recommending technology products and solutions, and closing sales. Associates also complete ongoing training and develop skills in merchandising and inventory, contact interested Verizon customers by phone or text, and may participate in off-site Verizon-sponsored community events. The position offers 40 scheduled hours per week and a commission-based compensation program. The listed starting base pay rate is $18.27 per hour; compensation varies by geography, hours worked, and performance. Evening, weekend, and holiday availability is required, and employees may be able to pick up additional shifts during busy periods.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
- Fluency in English and Spanish.
Responsibilities
- Generate retail sales using knowledge of technology products and strong customer service.
- Understand customers’ needs by building connections and asking relevant questions.
- Recommend products and solutions that address customer needs.
- Close sales by communicating clearly and offering straightforward technology solutions.
- Participate in ongoing training and develop operational skills in merchandising and inventory.
- Contact current Verizon customers who are interested in products and services through outbound calls and text messages.
- Engage with the community at off-site Verizon-sponsored events to grow a customer base.
Benefits
- Medical, dental, and vision benefits.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability.
- Tuition assistance up to $8,000 per year.
- Discounts up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
- Bilingual employees in eligible locations may receive an additional $3,000 annually after passing a language assessment.
- Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, or allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
