Retail Sales Associate

Verizon • Lawrenceville, NJ

20d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, provide customer service, and help customers find technology products and services that meet their needs. You will learn about customer needs, recommend solutions, communicate product insights, and close sales. The role also involves ongoing training and developing skills in merchandising and inventory operations. You may grow your customer base through outbound calls and texts to interested Verizon customers and by engaging with the community at off-site Verizon-sponsored events.

This is an onsite, worksite-based role at a defined location, with 40 scheduled hours per week. The position offers a base pay rate of $18.27 per hour for the location listed in the requisition, with commission-based compensation and the potential to earn more. Compensation varies by geography, hours worked, and performance. The posting also describes comprehensive benefits and career development opportunities, including new-hire training and tuition assistance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; the schedule is provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using technology knowledge and customer service.
• Discover customers’ needs by building connections and asking relevant questions.
• Recommend products and solutions that address customer needs.
• Close sales using clear communication and intuitive technology solutions.
• Participate in ongoing training and develop operational skills in merchandising and inventory.
• Potentially contact interested Verizon customers by outbound calls and text messages to expand the customer base.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED