Retail Sales Associate
About The Position
The Retail Sales Associate shares Orangetheory Fitness’s story and promotes the importance of fitness and a healthy lifestyle to prospective and current members. The role involves welcoming visitors, presenting the Orangetheory concept, supporting prospective clients through their first workout, selling memberships, and helping the studio operate smoothly. The associate also responds to member concerns and participates in marketing and outreach. Specific duties and selection requirements vary by studio location; additional details may be provided by the hiring manager during the interview process.
Requirements
- Excellent communication skills, both face-to-face and in writing.
- Passion for fitness and enthusiasm for sharing its role in a healthy lifestyle.
- Positive, outgoing manner and ability to talk to anyone.
- Ability to work as part of a team.
Responsibilities
- Greet everyone entering the studio with enthusiasm, energy, and knowledge.
- Present the Orangetheory concept to interested consumers during introductions.
- Work at the front desk, including answering phones and speaking with members.
- Give studio tours.
- Work with trainers to guide prospective clients through their first Orangetheory workout.
- Sell memberships to help the studio thrive.
- Follow up with prospective clients.
- Handle member concerns professionally and objectively, with the goal of resolving them.
- Participate in marketing and outreach events.
- Keep all areas of the studio clean and organized.
Benefits
- Commission
- Paid time off
- Wellness resources
- Bonus based on performance
- Employee discounts
- Base pay
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
