Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work as part of a retail team to drive sales and help customers find technology products and services that meet their needs. The role involves building customer connections, asking questions to understand needs, recommending complete solutions, and closing sales through clear communication. You will also develop skills through ongoing training in store operations, merchandising, and inventory. The position may include contacting interested Verizon customers by phone or text and representing Verizon at sponsored off-site community events. This is an onsite, worksite-based role with 40 scheduled hours per week. The position pays a base rate of $16.00 to $21.00 per hour, with the opportunity to earn commissions based on individual sales performance. Compensation varies by geography, hours worked, and performance. Employees may have opportunities to pick up additional shifts, particularly during summer, November through December, and peak vacation periods. Evening, weekend, and holiday availability is required; schedules are provided four weeks in advance.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales using technology knowledge and customer service.
- Learn and uncover customer needs by building connections and asking appropriate questions.
- Recommend products and solutions that provide customers with a complete sales solution.
- Close sales by communicating effectively and providing simple, intuitive technology solutions.
- Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
- Place outbound calls and send text messages to current Verizon customers interested in products and services.
- Engage with the community at off-site Verizon-sponsored events to develop a customer base.
Benefits
- Medical, dental, and vision benefits.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have included travel and gifts for top performers.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Additional discounts on attractions, automotive, travel, and other offerings.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
