Retail Sales Associate

Verizon•Springfield, MO
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to help customers find technology products and services that meet their needs, deliver customer service, and drive sales. The role includes learning about customers’ needs, recommending complete solutions, and closing sales. You will also receive ongoing training and develop skills in operational functions such as merchandising and inventory. You may contact interested current Verizon customers by phone or text and participate in Verizon-sponsored events outside the store to build your customer base. The position is onsite at a defined work location, with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts during busy periods. Base pay is $16.00–$21.00 per hour, with commissions based on individual sales performance. The posting also offers a $2,500 sign-on bonus, subject to its terms and conditions.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Build connections with customers and identify their needs by asking questions.
  • Recommend products and solutions that provide customers with a complete sales solution.
  • Close sales by communicating effectively and offering simple, intuitive technology solutions.
  • Participate in ongoing training and develop operational skills in merchandising and inventory.
  • Potentially contact interested current Verizon customers by outbound phone calls and text messages.
  • Engage with the community at off-site Verizon-sponsored events to build a customer base.

Benefits

  • $2,500 sign-on bonus, subject to terms and conditions.
  • Medical, dental, and vision coverage.
  • 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance.
  • AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to 8 company-paid holidays per year.
  • Up to 6 personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • New hires receive up to 15 vacation days per year, increasing with service.
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