Retail Sales Associate

Verizon • San Jose, CA

4d • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on growing sales and customer loyalty through knowledgeable, consultative service and technology solutions. Associates learn customers’ needs, recommend products and services, close sales, and develop their skills through ongoing training in sales, merchandising, and inventory operations. The position may also involve contacting interested Verizon customers by phone or text and representing Verizon at sponsored events outside the store.

The role offers base pay and individual sales commissions. The stated pay information includes a location-specific starting rate of $20.67 per hour, a general base-pay range of $16.00 to $21.00 per hour, and commission opportunities tied to sales performance. Compensation varies by geography, hours worked, and performance.

Associates work 40 scheduled hours per week. They must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts during busy periods. Schedules are provided four weeks in advance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Identify customers’ needs by building connections and asking relevant questions.
• Recommend products and solutions that address customers’ needs.
• Close sales by communicating effectively and providing simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in operational functions, including merchandising and inventory.
• Grow the customer base through outbound calls and text messages to Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED