Retail Sales Associate at Delhi

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.•Cincinnati, OH

7d•$0 - $13

About The Position

Ohio Valley Goodwill Industries is a provider of rehabilitation services that uses revenue from its retail stores to support individuals with disabilities and local veterans experiencing homelessness. The Retail Sales Associate provides customer service as an initial point of contact and maintains the sales floor for a safe and enjoyable shopping experience. The associate works with team members to process and display merchandise and provides operational support to management. This role has no supervisory responsibilities.

Requirements

Ability to work a flexible schedule supporting store opening, production, and closing operations.
Ability to communicate effectively in English with customers and associates.
Excellent verbal communication, active listening, sales, and customer service skills.
Ability to anticipate customer needs.
Ability to process information and merchandise using a computer system and POS register, and to use a calculator.
Basic math and cash-handling skills, including counting and giving change and maintaining an accurate register with or without a calculator.
Ability to work in a non-climate-controlled environment.
Ability to sit, stand, walk, bend, stoop, kneel, and twist for up to 8 hours.
Ability to lift up to 35 pounds frequently.
Ability to talk, hear, and use hands and fingers to operate a computer and telephone.
Close vision ability for computer work.
Regular, predictable attendance as business demands dictate.

Responsibilities

Provide professional, friendly, and courteous service to customers in the store, outside the store, and over the phone.
Process sales transactions accurately at the point-of-sale system.
Work a supervisor-set flexible schedule supporting store opening, production, and closing operations, including weekends and holidays.
Maintain knowledge of merchandise and respond to customer questions courteously and promptly.
Maintain dressing room standards and sales floor presentation, and communicate product needs to management.
Keep the register area orderly and clean.
Follow store security procedures.
Communicate store messages using the paging system.
Perform housekeeping as needed, including sweeping, mopping, vacuuming, wiping shelves, and dusting restrooms and dressing rooms.
Assist donors and customers outside retail locations, greet donors, receive donations, and provide donation receipts.
Communicate the organization's mission and vision to donors and customers when requesting monetary donations at the point of sale.
Perform other duties as assigned.