Retail Sales Associate

Verizon•South Windsor, CT

20d•$16 - $21•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales by matching customers with technology products and services, providing exceptional customer service, and contributing to sales success as part of a retail team. Associates learn customers’ needs, recommend complete solutions, close sales, and develop skills through ongoing training in areas including merchandising and inventory. The position may also involve contacting interested Verizon customers by phone or text and participating in off-site, Verizon-sponsored community events to grow a customer base. The position offers a base pay rate of $18.27 per hour for the location listed in the requisition. The posting also describes a general base-pay range of $16.00 to $21.00 per hour, plus individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance. Scheduled weekly hours are 40. Associates are expected to be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and to pick up additional shifts during peak periods. Verizon describes its benefits as beginning on day one and offers health and well-being benefits, paid time off, parental leave, retirement-plan matching, tuition assistance, and employee discounts, among other offerings. The posting notes that benefit eligibility and coverage may vary by role and individual circumstances.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; the schedule is provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using knowledge and enthusiasm for technology and providing exceptional customer service.
Discover customer needs by building connections and asking appropriate questions.
Recommend products and solutions that address customers’ needs with a complete sales solution.
Close sales through effective communication and simple, intuitive technology solutions.
Participate in ongoing training and develop skills in operational functions, including merchandising and inventory.
Contact interested current Verizon customers by outbound calls and text messages to discuss products and services.
Engage with the community, including at off-site Verizon-sponsored events, to expand a loyal customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs, which have previously included travel, gifts, and other incentives for top performers.
Five weeks of paid time off, including vacation, holidays, and personal days; the benefits section also describes vacation accrual and company-paid holidays and personal days.
Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for a birthing parent when paired with short-term disability.
Tuition assistance of up to $8,000 per year.
Discounts of up to 50% on Verizon products and services, plus other employee discounts.
Short- and long-term disability coverage, basic and supplemental life insurance, and AD&D insurance.
Identity theft protection, pet insurance, and group home and auto insurance.
Adoption assistance.
Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.