Retail Sales Associate
About The Position
My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps provide customers with a strong experience and technology solutions through AT&T products and services offered by My Wireless. The role involves engaging with customers, explaining available products and services, and guiding them through the buying process. Associates work in an energetic retail environment and may become eligible for additional opportunities and financial rewards as they learn and succeed. My Wireless describes itself as a fast-growing retailer with more than 240 locations across the United States and Puerto Rico. The company provides staff training intended to develop team members and prepare them for promotion. The job description notes that duties are not all-inclusive and that employees may perform other related duties as needed to meet organizational needs.
Requirements
- Experience in retail or a customer-facing sales environment.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Highly effective communication and interpersonal skills.
- At least 18 years of age and legally able to be employed in the United States.
- High school diploma or equivalent.
Nice To Haves
- Bilingual ability; preferred, though it may not be required depending on location.
- Experience prospecting through outbound calls.
Responsibilities
- Meet and exceed personal performance goals and AT&T standards of performance.
- Help customers make buying decisions by delivering outstanding customer service.
- Participate in training and develop skills for the Retail Sales Associate role and potential management opportunities.
- Maintain a fun, clean, and exciting work environment for customers and team members.
- Work as a team member to help exceed individual and team goals.
- Participate in marketing activities designed to maximize daily selling opportunities.
- Engage customers, educate them about AT&T products and services, and guide them through the buying process.
Benefits
- Base pay plus commission and bonus opportunities.
- Ongoing paid training.
- Career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical, dental, and vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee assistance program.
- Discounts on devices and AT&T service plans.
- Welcome kit including two AT&T work shirts and personal protective equipment.
- Sales contests and incentives for hitting key AT&T initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
