Retail Sales Associate

Verizon • Houston, TX

10d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and provide customers with technology solutions. You will learn about customers’ needs, recommend products and services, and use effective communication to close sales. The role also includes developing your skills through ongoing training in store operations, merchandising, and inventory. You may contact interested Verizon customers by phone or text and attend off-site Verizon-sponsored community events to build your customer base.

The position is based onsite at a defined location, with 40 scheduled hours per week. The role offers hourly base pay of $16.00 to $21.00, plus individual commissions tied to sales performance. The posting describes potential annual earnings, which vary based on geography, hours worked, and performance. Benefits are available starting on day one. New hires may be required to complete an approximately 19-minute assessment.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to promote Verizon products and services.
• Learn and uncover customers’ needs by building connections and asking questions.
• Recommend products and solutions that address customers’ needs.
• Close sales by communicating effectively and providing intuitive technology solutions.
• Participate in ongoing training and develop operational skills across merchandising and inventory.
• Place outbound calls and send text messages to interested current Verizon customers to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events to develop customer relationships.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives; past awards have included domestic and international travel and gifts.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
• Adoption assistance.
• New hires receive up to 15 vacation days per year, increasing with additional service.
• Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED