Retail Sales Associate

EZCORP • Henderson, NV

4d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn location in Henderson, Nevada. The role offers customer-facing retail work in a fast-paced environment, with opportunities for career development and advancement. New hires start as trainees in a five-week paid training program and receive a $0.50-per-hour raise and promotion to Pawnbroker upon completion. Further advancement may include the Pawnbroker Certification Program, which provides an additional $1 per hour, promotion to Lead Pawnbroker (Shift Leader), and an Assistant Manager training program. The advertised pay range is $14.00 to $15.00 per hour, based on experience, with monthly uncapped bonus potential based on store and individual performance.

The associate helps customers with sales and pawn transactions involving items such as jewelry, electronics, and musical instruments, and helps create a friendly, courteous, and respectful store environment. The position includes greeting and assisting customers in person and by phone, processing sales, loans, and extensions, and performing store opening and closing duties.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Self-motivated, positive, and outgoing personality with a strong work ethic.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet and assist customers in person and by phone.
• Provide excellent, friendly, courteous, and respectful customer service.
• Help customers with sales and reach mutually satisfying agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED