Retail Sales Associate

Verizon • Houston, TX

10d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand customer needs, recommend product solutions, and close sales through clear communication. The role also includes ongoing training and development in merchandising and inventory operations, outreach to interested Verizon customers by phone and text, and opportunities to represent Verizon at sponsored community events outside the store.

This is an onsite, worksite-based position with 40 scheduled weekly hours. The position offers a base pay of $16.00 to $21.00 per hour and individual-based sales commissions. The posting describes potential annual earnings of $65,000+ to $75,500+ for top performers, with compensation varying by geography, hours worked, and performance. Candidates must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts. Schedules are provided four weeks in advance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.
• Bilingual fluency in Spanish and English.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to promote Verizon products and services.
• Identify customer needs by building connections and asking questions.
• Recommend products and solutions that address customers’ needs.
• Close sales by communicating clearly and providing intuitive technology solutions.
• Complete ongoing training and develop skills in merchandising and inventory operations.
• Contact interested Verizon customers by outbound phone calls and text messages.
• Engage with the community at off-site Verizon-sponsored events to grow a customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave, including eight weeks for eligible new parents and potentially up to 16 weeks for the birthing parent when paired with short-term disability.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services, plus additional discounts on attractions, automotive, travel, and other offerings.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED