Retail Sales Associate

Verizon•Louisville, KY
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and help customers find technology products and services that meet their needs. You will build customer relationships, identify needs through questions and conversation, recommend complete solutions, and close sales using clear, effective communication. The role also includes ongoing training and development in store operations, merchandising, and inventory, as well as opportunities to contact interested Verizon customers and represent Verizon at sponsored community events. This is an onsite, worksite-based role scheduled for 40 hours per week. The position offers hourly base pay of $16.00 to $21.00, with the opportunity to earn commissions based on individual sales performance. Compensation varies by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Learn about customers’ needs by building connections and asking relevant questions.
  • Recommend products and solutions that address customer needs with a complete sales solution.
  • Close sales through effective communication and intuitive technology recommendations.
  • Participate in ongoing training and develop skills in merchandising, inventory, and other store operations.
  • Make outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance.
  • AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • New hires receive up to 15 vacation days per year, increasing with additional service.
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