Retail Sales Associate

Wild Fork Foods•Bensalem, PA

About The Position

As a Wild Fork Team Member, the Retail Sales Associate delivers a memorable experience to guests and serves as a knowledgeable guide to the company’s products. The role includes training to become a personal chef and friendly butcher, sharing product recommendations, recipes, and cooking tips, and providing a personalized shopping and checkout experience. The associate also supports store operations by maintaining inventory freshness and availability, replenishing stock, rotating and pricing products, processing online orders, and handing out products for deliveries. The position requires working in a very cold environment, including the walk-in freezer, and performing physical tasks such as lifting up to 50 pounds and standing or walking for extended periods. Compensation is $17 per hour plus a monthly performance-based bonus.

Requirements

At least one year of customer service experience in retail, hospitality, or a restaurant.
Excellent verbal communication skills and the ability to listen carefully and communicate effectively with a wide range of people.
Work with integrity as part of a team toward a shared vision.
Demonstrate determination, urgency, time management, and prioritization to deliver results.
Take ownership and responsibility for success.
Treat others with respect and value their opinions.
Strong cognitive skills, including the ability to analyze problems.
Excellent organizational and multitasking skills.
Dependability and commitment.
Fundamental math skills, including addition, subtraction, multiplication, and division.
Ability to meet seasonal peaks, workloads, and deadlines.
Availability to work a flexible schedule with varying hours and shifts, including early mornings, evenings, weekends, and holidays.
Ability to exert up to 50 pounds of force and stand or walk for up to 8–10 hours.
Ability to work in an extremely cold environment, including walk-in freezers.

Nice To Haves

High school degree or GED (preferred, not required).
Enthusiasm and passion for food and customer service.

Responsibilities

Represent the brand enthusiastically and educate customers about Wild Fork’s products and values.
Participate fully in training to develop product and culinary expertise, and share recipes and cooking tips.
Provide a personalized, butcher-friendly shopping experience for customers.
Assist customers with checkout and deliver a positive checkout experience.
Stock and rotate products, replenish low-stock items, and help ensure product freshness and availability.
Perform store upkeep, including dusting and cleaning.
Oversee daily price changes and operate the cash register as needed.
Process customer e-commerce orders and ensure products are handed out promptly for deliveries.
Work in the walk-in freezer, pull racks, process shipments, and conduct monthly inventory.