Retail Sales Associate

Michaels Stores • Plymouth, MN

6d • $15 - $18 • Onsite

About The Position

The Retail Sales Associate provides friendly customer service, helps customers find products and solutions, and ensures fast, friendly checkout. The role supports store operations by unloading trucks, stocking merchandise, maintaining recovery standards, and helping keep the store well-merchandised and in stock. Associates also assist with omnichannel fulfillment, rewards and credit-card enrollments, safety and shrink programs, and may be cross-trained in custom framing sales and production. Other duties may be assigned.

The position is based in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. The role requires applicants in the U.S. to meet applicable federal, state, and local legal requirements, and team members must be at least 16 years old.

Requirements

• Must be at least 16 years old.
• Must satisfy applicable federal, state, and local legal requirements for the job.
• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide fast and friendly checkout and handle cash according to standards.
• Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery, to help maintain a well-merchandised, in-stock store.
• Perform Store In Stock Optimization (SISO) and ad-set duties as assigned.
• Support shrink and safety programs.
• Follow standard operating procedures, company programs, policies, and standards to help ensure compliance with applicable laws and requirements.
• Interact with others respectfully, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model for other team members.
• Cross-train in custom framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.
• Overtime compensation may be available in accordance with state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed