Retail Sales Associate

Verizon•Olathe, KS
•$16 - $21•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined location. The role focuses on generating retail sales, understanding customers’ needs, recommending complete technology solutions, and providing clear, effective customer service. Associates develop their skills through ongoing training in sales and operational functions, including merchandising and inventory. They may contact interested Verizon customers by phone or text and engage with local communities at Verizon-sponsored events. The position offers a base hourly rate of $16.00 to $21.00, individual sales commissions, and potential additional commission earnings. Compensation varies by geography, hours worked, and performance. A $2,500 sign-on bonus is available subject to its terms and conditions. Scheduled hours are 40 per week.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using knowledge and interest in technology and providing exceptional customer service.
  • Identify customer needs by building connections and asking appropriate questions.
  • Present product insights and recommend solutions that meet customers’ needs.
  • Complete sales by communicating effectively and offering simple, intuitive technology solutions.
  • Participate in ongoing training and develop operational skills in merchandising and inventory.
  • Place outbound calls and send text messages to current Verizon customers interested in products and services.
  • Engage with the community at off-site Verizon-sponsored events to grow a customer base.

Benefits

  • Medical, dental, and vision benefits.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% off Verizon products and services.
  • Employee discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability coverage, basic and supplemental life insurance, and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits and compensation information.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
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