Retail Sales Associate
About The Position
The Retail Sales Associate delivers value to AAA members while supporting overall sales performance. The role promotes and recommends AAA memberships, insurance referrals, and financial products; assists customers with travel planning; and manages roadside assistance calls throughout the day. Associates also support team operations with cashiering, tag and title services, and ID services as needed. This is a full-time position at 150 Northland Drive, Medina, Ohio. The schedule is Monday 9 a.m.–6 p.m., Tuesday through Friday 9 a.m.–5 p.m., and Saturday 9 a.m.–12 p.m., for a 37.5-hour work week. There are no late nights or Sundays. Hourly pay is $16.37–$20.93, adjusted based on experience, geographic location, and other job-related factors as permitted by law. There is also a monthly incentive opportunity, averaging $162–$389 in bonus earnings based on individual performance.
Requirements
- High school diploma or equivalent.
- Strong communication skills, including the ability to build trust and explain value clearly.
- Comfort navigating multiple systems in a fast-paced environment.
- Satisfactory pre-employment and post-employment screening results, including criminal, drug, and state- and/or vendor-specific screenings.
- Ability to obtain any necessary membership license or other licenses required to perform the essential functions of the position.
Nice To Haves
- Previous sales experience.
- Basic geography knowledge.
- Notary Public designation, or willingness to obtain it within six months of employment.
Responsibilities
- Promote and recommend AAA memberships, insurance referrals, and financial products.
- Assist customers with travel planning, including hotels, car rentals, and vacation packages.
- Manage and respond to roadside assistance calls throughout the day.
- Assist with cashiering, tag and title services, and ID services as needed.
Benefits
- Medical, dental, and vision plan options.
- Up to two weeks of paid parental leave.
- 401(k) plan with company match up to 7%.
- More than two weeks of PTO within the first year; the posting also describes up to three weeks of PTO accrued in the first year.
- Paid company holidays.
- Company-provided volunteer opportunities and one volunteer day per year.
- Free AAA membership.
- Continual learning reimbursement up to $5,250 per year.
- Monthly incentive opportunity averaging $162–$389 in bonus earnings based on individual performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
