Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail store team to generate sales and help customers find technology products and services that meet their needs. You will build connections with customers, ask questions to understand their needs, recommend solutions, and use clear communication to close sales. The role also includes ongoing training and development in merchandising and inventory operations, outreach to interested Verizon customers by phone and text, and opportunities to meet customers at Verizon-sponsored events outside the store. This is an onsite, worksite-based position with 40 scheduled hours per week. The position is commission-based, with base pay of $16.00 to $21.00 per hour and the potential to earn individual commissions. Compensation varies by geography, hours worked, and performance. Employees may have opportunities to pick up additional shifts, typically during summer, November through December, and peak vacation periods. Verizon describes the role as an opportunity to develop sales skills and grow a career through in-person onboarding, training programs, continued learning, and employee benefits. The role requires willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
- Spanish bilingual ability preferred.
Responsibilities
- Generate retail sales using technology knowledge and customer service.
- Build connections with customers and ask questions to identify their needs.
- Present product insights and recommend solutions that address customer needs.
- Close sales through effective communication and straightforward technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have previously included travel, gifts, and other rewards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Additional discounts on attractions, automotive, travel, and other offerings.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year.
- Up to six personal days per year.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
