About The Position

As a Retail Selling Colleague in the Women’s Shoes department, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with products and services, and build trust and loyalty while working toward sales goals. The role involves more than cashiering: you engage customers on the sales floor and in fitting rooms, share product knowledge and loyalty program benefits, and help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, new arrivals, best-selling items, trends, and promotions. During the day, they welcome customers, build friendly relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They collaborate with teammates, pursue continuous improvement, and help achieve individual and store results. This part-time role has schedules dependent on business needs and colleague availability; all schedules include weekend shifts.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Welcome customers and create friendly, personalized conversations to build customer relationships.
  • Understand customer needs and provide product and service recommendations.
  • Achieve daily sales goals through customer engagement and effective selling behaviors.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Learn about new arrivals, best-selling items, trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
  • Update signs and pricing and support merchandise moves as needed.
  • Assist customers through checkout and register transactions, and thank them for their visit.
  • Collaborate with colleagues and contribute to individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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