Retail Sales Associate

EZCORP • San Antonio, TX

9d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn location at 2612 S. Presa, San Antonio, Texas 78210. The role offers an opportunity to build a career in a fast-paced retail environment, with structured development and career paths. Employees start as trainees in a five-week paid training program and receive a $0.50-per-hour raise and promotion to Pawnbroker upon completion. Further development is available through the Pawnbroker Certification Program, which provides an additional $1 per hour, and potential advancement to Lead Pawnbroker (Shift Leader) and Assistant Manager. The Assistant Manager path includes a six-month training program.

In this customer-facing role, you will assist customers with sales and pawn transactions involving items such as jewelry, electronics, and musical instruments. You will help create a friendly, courteous, and respectful store environment and perform sales, loan, extension, and store-opening and closing duties. Pay is based on experience, with a stated range of $12.50–$15.00 per hour, plus monthly uncapped bonus potential based on store and individual performance.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Self-motivated, positive, outgoing, and strong work ethic.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and provide excellent service in person and over the phone.
• Interact with customers to support sales and reach mutually satisfying agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance with the BlueCross BlueShield EPO Plan selection.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED