Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Comstock Park, MI

21d

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to serve customers and support the day-to-day operation of a retail store. The role involves greeting customers, answering questions and phones, identifying customer needs, recommending products, and building positive customer relationships. Associates work toward sales goals, develop product knowledge, promote the brand, and help maintain a clean, stocked, and welcoming store. They also assist with opening, closing, cash handling, inventory counts, deposits, paperwork, and other store tasks in accordance with company policies and procedures. The role may require traveling within a 15-mile radius of the home store for shift coverage. Associates must be able to work shifts of 4 to 12 hours standing on the sales floor and perform the listed physical tasks.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours while standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 lbs.

Responsibilities

• Provide excellent customer service, including greeting customers, answering phones, and assessing customer needs positively.
• Answer customer questions and resolve inquiries and concerns.
• Build customer relationships and suggest products.
• Meet or exceed sales goals.
• Participate in opportunities to develop product knowledge.
• Promote the brand and solicit new business inside and outside the store.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well stocked.
• Follow all company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain the store appearance, back room, restrooms, and individual work area.
• Build customer confidence by making the experience comfortable and simple while meeting customer needs.
• Assist with other tasks, duties, or projects assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED