Retail Sales Associate

EZCORP • Federal Heights, CO

17h • $16 - $18 • Onsite

About The Position

The Retail Sales Associate / Retail Customer Service (Pawnbroker) provides friendly, courteous, and respectful service in a fast-paced retail environment. The role involves assisting customers with sales and negotiating mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. Employees start as trainees in a five-week paid training program and may advance through a Pawnbroker Certification Program, Lead Pawnbroker, and Assistant Manager career paths.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Ability to pass a criminal background check and drug test after a conditional offer.
• Self-motivation, a positive and outgoing personality, and a strong work ethic.

Nice To Haves

• Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual skills.

Responsibilities

• Greet and assist customers in person and by phone.
• Provide excellent customer service and build customer relationships.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Employee-only medical insurance at no cost when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED