Retail Sales Associate, King of Prussia - The Court - Full Time

Macy's•King of Prussia, PA
•$16 - $20•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales targets, and inspire loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular items, and staying current on trends and promotions. During the day, they welcome customers, build relationships, maintain sales floors and fitting rooms, update signs and pricing, support merchandise moves, explain loyalty program benefits, and collaborate with teammates. The role emphasizes dependable service, teamwork, continuous improvement, and achieving individual and store results.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and willingness to start a new venture and adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Understand customer needs and offer personalized product and service recommendations.
  • Drive sales performance through customer engagement and smart selling behaviors, and work toward sales goals.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell.
  • Support colleagues with honesty, care, and collaboration.
  • Continue learning and improving to contribute to individual and store results.
  • Use handheld equipment, cash registers, computers, and other technology to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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