Retail Sales Associate, Bowie Towne Center - Part Time

Macy's•Bowie, MD

1d•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role is centered on customer service and selling, rather than simply operating a cash register. You also help keep the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They welcome customers, build personal connections, explain loyalty benefits, and finish each interaction with attentive service. Teamwork, honesty, care, collaboration, and continuous improvement support both customer service and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

No education or prior experience is required.
Flexible availability, including days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating with customers virtually, by phone, and in person.
Ability to build customer relationships, work toward sales goals, and participate in pre-selling and sales-boosting events.
Ability to use point-of-sale technology and applications to support selling and customer orders.
Strong interpersonal skills and ability to work with colleagues across levels and departments.
Ability to work independently and collaboratively, adapt to changing priorities, and learn about customers and products.
Comfort using electronic devices.
Ability to stand or walk around the store or department for at least two consecutive hours; frequent use of computers and handheld electronic equipment.
Ability to lift and move items weighing up to 30 pounds and perform reaching, moving, standing, stooping, kneeling, crouching, and climbing ladders.
Ability to perform reaching, including above eye level, and to meet the stated color-vision requirement.

Responsibilities

Greet and connect with customers in a friendly, genuine way and support a positive customer experience.
Ask questions to identify customer needs and recommend relevant products, new arrivals, and additional items.
Offer options and solutions to help customers complete their purchases.
Close out the customer’s shopping experience by celebrating purchases and sharing loyalty program benefits.
Learn store products, services, loyalty programs, and sales systems to help customers find products and suggest additional items.
Maintain department recovery standards, including the selling floor and fitting rooms.
Execute merchandise presentation, ensure accurate pricing, and process markdowns accurately and promptly.
Keep the shopping space clean, organized, and ready for customers.
Work collaboratively with colleagues to drive sales and deliver a strong customer experience.
Stay current on product knowledge, trends, promotions, sales goals, and required training.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice