Retail Sales Associate

Verizon • Issaquah, WA

7d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, provide customer service, and help customers find technology products and services that meet their needs. The role includes learning about customers through conversations, recommending solutions, completing sales, and developing skills through ongoing training in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored events outside the store to build customer relationships.

The position is onsite at a defined location and is scheduled for 40 hours per week. The posting describes base pay of $16.00 to $21.00 per hour plus individual sales commissions, with potential additional earnings for employees who exceed sales goals. The listed starting base pay rate for the location(s) on the requisition is $20.67 per hour. Compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Identify customers’ needs by creating connections and asking questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and offering intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
• Participate in Verizon-sponsored events outside the store to engage with the community and expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other awards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave, including eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional discounts on attractions, automotive, travel, and other offerings.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED