Retail Sales Associate

The Salvation Army USA Central Territory • West Allis, WI

20d • Onsite

About The Position

The Retail Sales Associate works at The Salvation Army Thrift Store, helping turn donations into funding for programs that support the community. The role provides friendly customer service, keeps the store organized, and helps create a welcoming shopping experience for customers and donors. Paid training on register and store procedures is provided, along with ongoing coaching and support from store leadership. The position offers an opportunity to build retail and customer service skills in a team-oriented, mission-driven environment.

Requirements

• Ability to provide friendly customer service.
• Reliable attendance and punctuality.
• Basic communication and teamwork skills.
• Basic math and computer skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Ability to stand and walk for most of the shift.
• Ability to bend, reach, and lift or move merchandise throughout the day.
• High school diploma or currently pursuing one.

Nice To Haves

• Previous retail, cashier, customer service, or thrift store experience.
• Experience using a point of sale system.

Responsibilities

• Greet customers and provide friendly, helpful service.
• Operate the register and process sales transactions accurately.
• Help open, close, and balance the register as assigned.
• Restock merchandise and keep displays neat and easy to shop.
• Help sort, prepare, and move merchandise to the sales floor.
• Keep the store clean, safe, and organized.
• Work with team members to support daily sales and production goals.

Benefits

• 403(b) retirement savings plan with immediate eligibility.
• Voluntary life insurance options.
• Vacation days, with accrual beginning after the first month and eligibility after 90 days.
• Sick days with discretionary days.
• Paid holidays with immediate eligibility.
• Employee discount.
• Employee Assistance Program.
• Paid training on register and store procedures.
• Ongoing coaching and support from store leadership.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED