Retail Sales Associate

Verizon•Mishawaka, IN

12d•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, deliver exceptional customer service, and help customers find technology products and solutions that meet their needs. The role includes learning about customer needs, recommending complete sales solutions, closing sales, and developing skills through ongoing training in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and engage with the community at off-site Verizon-sponsored events. The position is onsite at a defined work location and has 40 scheduled weekly hours. The schedule may include evenings, weekends, and holidays, and employees are typically given their schedule four weeks in advance. Employees may have the opportunity to pick up additional shifts, particularly during summer, November through December, and peak vacation periods. Base pay is $16.00 to $21.00 per hour, with individual-based commissions. The posting describes potential annual commissions of up to $18,000 for meeting sales goals, additional commissions for top performers, and possible total annual earnings of $65,000+ to $75,500+. Compensation varies by geography, hours worked, and performance. This is a commission-based position.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales using technology knowledge and customer service.
Learn and uncover customer needs by making connections and asking questions.
Recommend products and solutions that provide customers with a complete sales solution.
Close sales by communicating effectively and providing simple, intuitive technology solutions.
Participate in ongoing training and develop skills in merchandising and inventory operations.
Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
Engage with the community outside the store, including at Verizon-sponsored events.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have previously included domestic and international travel and gifts.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits and compensation section.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.