Retail Sales Associate

Verizon•Tucson, AZ
•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales, delivering exceptional customer service, identifying customers’ needs, recommending technology products and solutions, and closing sales. Associates receive training and develop skills in store operations, merchandising, and inventory. They may also contact interested Verizon customers by phone or text and represent Verizon at sponsored off-site community events. The role offers hourly base pay of $16.00 to $21.00, plus individual sales commissions. Compensation varies by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by applying knowledge of technology and providing exceptional customer service.
  • Identify customers’ needs by building connections and asking appropriate questions.
  • Present product insights and recommend solutions that address customers’ needs.
  • Close sales through clear communication and intuitive technology solutions.
  • Complete ongoing training and develop skills in operational functions, merchandising, and inventory.
  • Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
  • Engage with the community at off-site Verizon-sponsored events.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services, plus additional discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability insurance, basic and supplemental life insurance, and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
  • New hires receive up to 15 vacation days per year, increasing with additional service.
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