Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and help customers find technology products and services that meet their needs. The role involves building customer connections, recommending solutions, closing sales, and developing skills in store operations, merchandising, and inventory. You may also contact interested Verizon customers by phone or text and represent Verizon at sponsored events outside the store. The position is onsite at a defined work location and is scheduled for 40 hours per week. Evening, weekend, and holiday availability is required, with schedules provided four weeks in advance. Employees may have the opportunity to pick up additional shifts, typically during summer, November through December, or peak vacation periods. This is a commission-based position. The posting describes base pay of $16.00 to $21.00 per hour, with the specific starting base rate for the listed location stated as $16.59 per hour. It also describes commissions and potential additional earnings based on sales performance; compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Learn and identify customers’ needs by making connections and asking questions.
- Present product insights and solution recommendations to provide customers with complete sales solutions.
- Close sales by communicating effectively and offering simple, intuitive technology solutions.
- Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
- Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision benefits.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year.
- Up to six personal days per year.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, or allowances, depending on the role.
- New hires receive up to 15 days of vacation per year, increasing with additional service.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
