Retail Sales Associate

EZCORP • Bellaire, TX

12d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate, also described in the posting as a Retail Customer Service Representative (Pawnbroker), for its EZPawn store in Bellaire, Texas. The role offers daily customer interaction and involves helping customers with sales and negotiating mutually satisfying agreements for pawn items such as jewelry, electronics, and musical instruments. Team members provide a friendly, courteous, and respectful customer environment while supporting store operations.

The position offers a structured career path. New hires begin as Trainees in a five-week paid training program and receive a $0.50 raise and promotion to Pawnbroker after completing it. Team members can pursue a Pawnbroker Certification Program for an additional $1 per hour, advance to Lead Pawnbroker (Shift Manager), and apply for Store Manager in Training, which includes a 12-week training program.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivated, positive, outgoing personality and strong work ethic.
• Ability to pass a criminal background check and drug test.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and interact with them in person and by phone.
• Provide excellent, friendly, courteous, and respectful customer service.
• Assist customers with sales and mutually satisfying agreements involving pawn items.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free health insurance; the posting specifies no cost for Team Member-only medical insurance when selecting the UnitedHealthcare Choice Plan.
• Competitive wages based on experience.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED