Retail Sales Associate

EZCORP • Tampa, FL

2d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its Value Pawn & Jewelry store at 4032 Fiesta Plaza Blvd., Tampa, Florida 33607. The role offers pay based on experience, from $15.00 to $16.00 per hour, and a structured career path in a fast-paced retail environment. New hires begin as trainees in a five-week paid training program; completing it earns a $0.50-per-hour raise and promotion to Pawnbroker. Employees can pursue a Pawnbroker Certification Program for an additional $1 per hour, advance to Lead Pawnbroker (Shift Leader), and later apply for Assistant Manager, which includes a six-month training program.

The position involves daily customer interactions and helping customers reach mutually satisfying agreements about pawn items such as jewelry, electronics, and musical instruments. Team members provide a friendly, courteous, and respectful customer experience while supporting store sales and pawn services.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivated, positive, outgoing, and possess a strong work ethic.
• Pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and provide excellent service, interacting with them in person and by phone.
• Help customers reach mutually satisfying agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonuses based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED