Retail Sales Associate

Verizon • Fredericksburg, VA

2d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work onsite at a defined retail location and help customers find technology products and services that meet their needs. You will generate sales through customer service, relationship-building, and solution recommendations, while developing your skills through training in sales and retail operations. The role may also involve contacting interested Verizon customers and engaging with the community at Verizon-sponsored events.

The position offers an hourly base wage and individual sales commissions. Compensation varies by geography, hours worked, and performance. The posting states a starting base rate of $19.71 per hour for the location listed on the requisition, and describes a broader base-pay range of $16.00 to $21.00 per hour. Sales goals can provide up to $16,000 per year in individual commissions; commissions may be higher for employees who exceed goals. The posting describes potential total annual earnings of $65,000+ to $73,500+ for top performers.

The role includes 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and may pick up additional shifts during busy periods. Benefits are described as beginning on day one and include health coverage, retirement-plan matching, paid time off, parental leave, tuition assistance, and employee discounts, among other offerings.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Discover customers’ needs by building connections and asking relevant questions.
• Recommend products and solutions that address customer needs with a complete sales solution.
• Close sales using clear communication and intuitive technology solutions.
• Participate in ongoing training and develop operational skills in merchandising and inventory.
• Contact current Verizon customers who are interested in products and services through outbound calls and text messages.
• Engage with the community, including at off-site Verizon-sponsored events, to expand the customer base.

Benefits

• Best-in-class medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days, as described in the role overview.
• Up to eight weeks of paid parental leave for eligible new parents; the posting notes that eligible new mothers may receive up to 16 weeks when paired with short-term disability.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
• Eligible bilingual speakers in specified locations may receive an additional $3,000 annually after passing a language assessment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED