Retail Sales Associate

Verizon•San Leandro, CA

11d•$21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. The role includes learning customers’ needs, recommending solutions, completing sales, and developing skills in store operations such as merchandising and inventory. You may also contact current Verizon customers by phone or text and participate in Verizon-sponsored events outside the store. The position is onsite at a defined work location and is scheduled for 40 hours per week. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance. Additional shifts may be available, typically during summer, November through December, and peak vacation periods. The posting describes base pay of $16.00 to $21.00 per hour, plus sales commissions, and states that the starting base pay rate for the location listed on the requisition is $20.67 per hour. Compensation varies by geography, hours worked, and performance. A $2,500 sign-on bonus is offered subject to award terms and conditions.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays.
Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.
Bilingual fluency in English and Spanish.

Responsibilities

Generate retail sales by using knowledge and enthusiasm for technology and providing customer service.
Discover customers’ needs by building connections and asking questions.
Recommend products and solutions to provide customers with a complete sales solution.
Close sales by communicating effectively and providing simple, intuitive technology solutions.
Develop skills through ongoing training in operational functions, including merchandising and inventory.
Potentially place outbound calls and send text messages to current Verizon customers interested in products and services.
Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

Medical, dental, and vision coverage.
401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included travel, gifts, and other awards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Tuition assistance of up to $8,000 per year.
Discounts of up to 50% on Verizon products and services.
Employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits information.
Adoption assistance.
Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on role.