Retail Sales Associate

Verizon•Wichita, KS
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to grow sales and provide customers with technology solutions. The role involves learning customers’ needs, recommending products and services, closing sales, and developing skills through ongoing training in sales, merchandising, and inventory. You may also contact interested Verizon customers by phone or text and engage with the community at Verizon-sponsored off-site events. This is a commission-based position. The stated base pay is $16.00 to $21.00 per hour, with the opportunity to earn up to $18,000 annually in individual commissions by meeting sales goals. Employees who exceed goals may earn additional commissions; compensation varies by geography, hours worked, and performance. The role is full-time, scheduled for 40 hours per week, and is onsite at a defined work location. Employees must be willing to work evenings, weekends, and holidays, and may have the opportunity to pick up additional shifts during busy periods.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Discover customers’ needs by building connections and asking questions.
  • Present product insights and solution recommendations to provide complete sales solutions.
  • Close sales by communicating effectively and fulfilling customer needs with technology solutions.
  • Develop skills through ongoing training in operational functions, merchandising, and inventory.
  • Potentially place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
  • Engage with the community outside the store, including at Verizon-sponsored events, to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions of up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance of up to $8,000 per year.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
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