Retail Sales Associate

My Wireless • Columbus, IN

8d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps customers find technology solutions by explaining AT&T products and services, providing a strong customer experience, and guiding customers through the buying process. Associates work with customers and colleagues in an energetic retail environment and may become eligible for additional opportunities and financial rewards as they develop their skills.

The role includes sales, customer service, participation in marketing activities, and maintaining a clean and welcoming environment for customers and team members. My Wireless provides ongoing paid training and describes career paths that may lead to opportunities on its management team. The position description is not all-inclusive; employees may perform other related duties to meet the organization’s ongoing needs.

My Wireless is an AT&T Authorized National Retailer with more than 240 locations throughout the United States and Puerto Rico. The company states that it is an equal opportunity employer and does not discriminate on protected grounds under applicable federal, state, and local laws.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Highly effective communication and interpersonal skills.
• At least 18 years of age and legally able to be employed in the United States.
• High school diploma or equivalent.

Nice To Haves

• Bilingual ability; preferred, though it may not be required depending on location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by providing outstanding customer service.
• Educate customers about available AT&T products and services and guide them through the buying process.
• Train and develop sales skills, with opportunities to pursue advancement to the management team.
• Maintain a fun, clean, and welcoming work environment for customers and team members.
• Work as a team member to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.
• Perform other related duties as needed to meet the organization’s ongoing needs.

Benefits

• Strong base pay with a commission and bonus schedule.
• Uncapped commission program when meeting or exceeding sales goals.
• Ongoing paid training.
• Career paths and growth potential.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit with AT&T work shirts and personal protective equipment.
• Sales contests and incentives for hitting key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED