About The Position

As a Retail Selling Colleague in Women's Shoes, you blend results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You build trust, meet sales goals, and inspire customer loyalty through customer engagement, product knowledge, and smart selling behaviors. The role is more than cashiering and includes helping keep the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome customers, build personal relationships, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and thank customers. They collaborate with teammates and work to improve individual and store results. This is a seasonal position. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The posting notes that full-time colleagues typically work 30 or more hours per week and part-time colleagues typically work 12–24 hours per week.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and willingness to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Engage customers with genuine hospitality and understand their needs.
  • Offer personalized recommendations and connect customers with suitable products and services.
  • Use product knowledge and smart selling behaviors to achieve sales goals and build customer loyalty.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
  • Collaborate with colleagues to serve customers and communities and contribute to individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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