Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work onsite in a retail store, helping customers find technology products and services that meet their needs. The role focuses on sales success, customer connections, and delivering complete, straightforward technology solutions. You will also develop your skills through ongoing training in sales and store operations, including merchandising and inventory. The position may involve contacting interested Verizon customers by phone or text and representing Verizon at sponsored events outside the store. The position offers a base hourly rate of $19.71 for the location listed in the requisition. The posting also describes a base-pay range of $16.00 to $21.00 per hour, with individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance. Scheduled weekly hours are 40. Verizon describes a comprehensive benefits package that includes health and well-being benefits, retirement savings, paid time off, parental leave, tuition assistance, and employee discounts. Employees may also have opportunities to earn premium pay, such as overtime or holiday pay, depending on the role.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Learn and uncover customers’ needs by building connections and asking questions.
- Present product insights and solution recommendations to provide customers with complete sales solutions.
- Close sales by communicating effectively and offering simple, intuitive technology solutions.
- Develop skills through ongoing training and perform operational functions across merchandising and inventory.
- Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
- Sales recognition programs with potential travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year.
- Adoption assistance.
- Newly hired employees receive up to 15 days of vacation per year, increasing with service.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
